Last Updated:​ [Date]

Welcome to [Your Store Name]! This Shipping Policy outlines important information about how we handle order processing, shipping, and delivery. By making a purchase, you agree to the terms below. If you have any questions, please contact us at support@pact.lat.

1. Order Processing Time

Orders are processed promptly to ensure quick delivery.

• Processing Time:​ Orders are typically processed and handed off to our shipping carriers within [X]business days​ (excluding weekends and public holidays) after payment is confirmed.

• Cut-off Time:​ Orders placed before [Time, e.g., 2:00 PM]CT (Central Time)​ on a business day will be processed the same day. Orders placed after this time or on weekends/holidays will be processed on the next business day.

• Pre-orders/Personalized Items:​ For items noted as “pre-order” or “made-to-order,” the processing time will be clearly stated on the product page.

2. Shipping Destinations & Carriers

We are committed to providing reliable shipping services.

• Domestic Shipping:​ We currently ship within the United States. Our primary shipping partners include carriers like USPS, UPS, and FedEx.

• International Shipping:​ At this time, we [do not offer international shipping / offer shipping to a select list of countries]. Please check at checkout to see if your country is supported. For international orders, buyers are responsible for any customs duties, taxes, or fees, which are not included in the item price or shipping cost.

3. Shipping Options, Costs & Delivery Times

The following shipping options are available at checkout. Delivery times are estimates and begin after the order processing period.

• Free Shipping:​ We offer free standard shipping on all domestic orders over $[Amount].

• Local Delivery/Pickup:​ For customers in and around Waco, TX, we offer local delivery. Please provide your full address at checkout to see if you qualify.

4. Order Tracking & Shipping Confirmation

Once your order is shipped, you will receive a shipping confirmation email to [Customer's Email]​ that includes a tracking number and a link to track your package. Please allow a few hours for the tracking information to activate on the carrier’s website.

5. Returns, Exchanges, & Shipping Responsibilities

We want you to be happy with your purchase.

• Returns/Exchanges Due to Our Error (e.g., wrong item or defect):​ We will cover the full cost of return shipping and the shipment of the correct replacement item.

• Customer-Initiated Returns/Exchanges (e.g., change of mind):​ The customer is responsible for the return shipping cost. The original shipping fee is non-refundable. Once we receive the returned item in its original condition, we will process your refund or exchange.

• Incorrect/Incomplete Address:​ Please double-check your shipping address. If a package is returned to us due to an incorrect address provided by the customer, the customer will be responsible for the cost of re-shipping.

6. Risk of Loss

The responsibility for the purchased items passes to you once we deliver the package to the physical carrier.

7. Potential Shipping Delays

Occasionally, delays may occur due to events beyond our control, such as carrier issues, severe weather, or customs hold-ups. We will communicate any known significant delays via our website announcement bar or email.

8. Policy Updates

We reserve the right to update this shipping policy at any time. The latest version will always be posted on this page.

Contact Information:

For any shipping-related questions, please contact:

JASON LEE FOLEY

Email: support@pact.lat

Address: 3209 COLE AVENUE, WACO TX 76707

Phone: +1 352-790-7566